1 LenS AT mae Se ‘Business. Beat Personnel administration important for everyone In large corporations, personnel ad- ministration is a vitally important and complex job geared to the development of employees who. perform their work better and approach their full potential. It involves such varied things as per- - sonnel policies, procedures and records; manpower planning which includes recruiting, training and performance evaluation; wage, salary and benefits ad- by Phil Hart! Manager, Terrace = pinistration; job enrichment and motiva- Federal Business tion; labour relations and legislation; and Development Bank employee publications. For a large corporation, this requires a number of specialists in diverse fields and, obviously, the proprietor of a small business cannot hope to do all of these things effectively. But he doesn’t really have to. For while he has the same goals in the development of person- nel as does the large corporation, he can achieve success in this area by having the right outlook and using a few relatively suc- cessful techniques. . The first step is to establish personnel policies. These can be simple, but they will contribute to good employee relations if stated in writing for all to see and understand. Conversely, the absence of any stated policy could cause confusion and uncertain- ty, and detract from performance. Brief policy statements could cover such areas as wages ; and salaries; vacations; working conditions; training and promotions. Here is one example of such a policy statement: ‘‘Wages and Salaries’’: It is the policy of this company to pay - its employees the average of rates for similar work in this com- munity, to comply with all applicable wage legislation such as minimum wage and vacation pay legislation, and to review wages ‘and individual performances at least once a year.’” This statement of policy may seem so simple, at first glance, that it need not be in written form. But in a small business, employee relations are on a very personal basis. Personnel policy statements represent one reflection of the owner’s personal regard for the people who work for him. In addition, the statement of policy provides reassurance to employees by spelling out in definite terms the basis on. which they will be paid and that raises are considered on a regular basis and will be determined on how well they do their jobs. With a policy set down, the next step is the development of a procedure to implement it. For the example given, the procedure could include such things as a wage survey, a wage legislation survey, a description of each job, job evaluation, performance appraisal and, finally, wage revision. The procedure also should be in writing so that employees clearly know the ground rules under which the business operates. Finally, a system of personnel records must be developed for reference in carrying out the procedures to implement the . policies. Personnel administration is as vital in a small business as in a large one because the end results are so important. Thus, a system of written personnel policies, procedures and records should be set up, while the staff is small and stable, so that they will be in place if and when they are needed later. ~ Terrace Review — Wednesday, June 8, 1988 13 Minister of Finance to monitor cities’ use of new taxation power TERRACE — In an open letter to municipal councils and regional districts, B.C. Minister of Finance and Corporate Af- ‘fairs Mel Couvelier says the pro- vincial government is responsi- ble for the municipal tax struc- ture and any councils implemen- ting significant tax increases relating to industrial assessments will be held accountable. “I therefore urge you to use the new powers carefully, in consultation with industry and with a view towards the future economic development of your communities,” says Couvelier. “‘The implementation date for new industrial valuation methods has been deferred until September 30, 1988, for use in the 1989 taxation year. This was done to give industrial taxpayers and local governments more time to review and comment on the new assessments in order to reduce, as much as possible, any disputes regarding the new values,’’ he states. Couvelier also addressed the subdivision of industrial proper- ties into major and light categories, giving municipalities the right to impose separate tax rates in the current taxation year. ‘This represents an important addition to the significant amount of autonomy provided to local governments under British Columbia’s variable tax rate policy,” he said. ‘He warns, ‘‘Many industrial taxpayers have expressed serious concerns about this change... While I do not accept the view that greater municipal autonomy leads to higher in- dustrial taxation, I know that your actions will be carefully monitored by industrial tax- payers.” The Kinette Club of Terrace meets the second Wednes- day of every month at 6:30 p.m. Anyone interested, please call Donna Mclsack at 638-1974. ~ Action for Enterprise is for everyone ~ whois in business, or should be in business. Tit TTT Tel TI - Danny Sheridan and Bob Jackman are pleased to announce the formation of SHERIDAN JACKMAN CONSULTANTS Sheridan Jackman will specialize in real estate project consulting, personnel and financial services, management information systems, and economic development initiatives. Sheridan Jackman will continue to provide the quality professional real estate, housing and property management service to the industry and public sector accounts established by Sheridan Consultants Inc., which has brought over $5,000,000 in major Northwest housing projects to completion since October 1986, with an expanded focus on - providing personnel management, executive search and recruiting assistance to business and organizations. Together. we'll be working to provide surveys and useful information for groups and organizations, management assistance on project development, and technical advice to help your project succeed. ‘We're excited about the opportunities the Northwest has to offer, and we're looking ahead to helping businesses, school districts and municipalities, band councils and volunteer groups to achieve their goals and objectives. SHERIDAN JACKMAN CONSULTANTS Ste. A — 4506 Lakelse Avenue Terrace, B.C. V8G 1P4 (604) 635-9511 6/de Up-to-the-minute business infor- mation is worth its weight in gold. Cash in by joining Action for Enterprise, British Columbia’s travelling business information show visiting Prince Rupert, June 6~11. Get the full benefit of business data and learning programs offered by the Ministry of Economic Development through your local business development agencies. Sign up for our exciting seminars on how to plan and start a busi- ness, how to sell to government, how to get your product idea into -the showroom, and much more. Learn about business opportuni- ties in local growth industries. See our“made-in-B.C’ display at the Rupert Square shopping mall where you can hear more about our seminars and sign up. Seminars are at the Crest Hotel. Everyone in the community is invited. Presented in cooperation with the Northern Economic Development Corporation, Prince Rupert Chamber of Commerce, Regional District of Kitimat and Stikine Economic Development Commis- slon, Northwest Community College, and the District of Kitimat. For more information and to regis- ter for the Business Info seminars see our flyer or telephone 624-3106 in Prince Rupert. ia im tt cor et a SE REESE RES ORRe! Tipit ee a CEPT rere pe er et meen } I i Sign up For Our Free Seminars Friday, June 10 9:15 a.m, Business Info. Edge Window on the World - Opportunities in In- ternational Trade - The Competitive 2:00 p.m. There’s Gold in Those Statistics. Get Your Idea on to the Sales Floor, Capital Ideas to Finance Your Business. 7:00 p.m. Cashing in on Government Buying. Saturday, June 11 9:00 a.m. Jim Janz: How to Discover and Create Business Opportunities. 10:15 a.m. Focus Industries: Home-Based Business; Value-Added Wood; Aquaculture; Tourist Attractions. Ministry of Economic Development > Honourable Grace M. McCarthy, Minister. Honourable Dave Parker, Minister of State North Coast Development Region. Pea Pe