The Terrace Standard, Wednesday, October 22, 2003 - B5 “Where quality makes the difference.” GEMMA's stores have reinvented themselves again. Ovmer Bruna Belanger has combined his boutiques in the Skeena Mall into one large 5,000 square-foot shopping paradise. ] Renovotions have created a separate bedding section, a kilchen department, a bath- room accessories department and gift section — all within one store, "We've done a mojor facelift,” Belanger says, “We've redone the fron! of the store so fal it’sall under one roof, And we've been getting really good feedback." Customers like the change because it’s easier fo find items and shop without moving from store to store. But anyone thinking Belanger will limit himself to one store is wrong, He's just opened o Gemma's First Nations shop. |t caters to the growing First Nation market for gifts far birthdays, anniversaries and feasts ~ as welras to lourists, | Products feature the clansymbols of the wolf, eagle, killer whale, raven ond others, [| “We're carrying all the First Nations crests,” Belanger said, “We carry them in every- thing from clothing, to ornaments, decorations and jewelry and also First Nations art,” Gemma's will also open ifs traditional Christmas store in the mall in the First week of November. : Legendary for strong custamer service, employees a always offer complimentary gif wrapping, it's no surprise that, while celebrating a quarler century in business, Gemma’s is nominal TH for Retailer of lhe Year in the lio 3 2009 Business Excellence Awards, wo Boutiques. - Meon-5:00'pm || € * 1-800-563-4362 © Webb's House of Repairs is a second-generation fam- ily operation, tracing its roots back to the micd-1960s. That's when the father of Brent Webb, the current owner, opened a hobby and bicycle store which exist gradually converted itself into an appliance repair business by the mid-1970s. The father took a night course in refrigeration in Hamilton belore moving to Terrace to first work at local mills before opening his own business. Today, Webb's emplo ¢ six people and covers an area south to Kitimat, west as far as Port Simpson, east to Kitwanga and North to Stewart and the Nass Valley. “We go to Kitimat twice a week and to other places when we line up enough customers,” said Webb. It not only services domestic appliances such as stoves, fridges and dishwoshers, but also larger industrial and commercial appliances, he said. “Our new name, House of Repairs, is for our electronics repair service,” he said. Brent Webb grew up in the business before assuming sole ownership of the company. His brother, Steve, also works for the company. - 4637 Lazelle Ave., Terrace © 635-2188 4 G : = - * Your Concert & Canuck Connection! CFNR’s ability to reach a good portion of the general public in Terrace, Kitimat and Prince Rupert as well as the surrounding communities allows CFNR to deliver results to the advertiser. CFNR is the only commercial content radio station broadcasting to over 30,000 people living in Aboriginal communities in Northwest and Central British Columbia, Only CFNR is able lo bring your message to the Nass Communities, Iskut, Dease Lake, Telegraph Creek, Kitimatt Village and all the coastal 2 nalive villages surrounding the Prince Rupert area. CFNR is also able to deliver the advertiser's message to a large, dedicated loyal audience in the Norlhwest B.C. area. This makes CFNR one of the most cost effective and efficient markeling media for imaging your products, and or services in the Northwest B.C. area. Co, At CFNR we have a wide range of advertising packages to meet your needs,..monthly, quarterly or annual packages and “on location” remotes available. For more information, call Denise Young (615-8725) orPucci (615-7271). When il comes to drycleaning and cleaning in Terrace, it’s all in the family. The three outlets of Superior Linen, Spotless Cleaning Centre & Embroidery and Spotless Drycleaners represent four generations of Heighington family experience "There's now a fifth generation, two nephews in Prince George, who run Spotless Uniforms,” says John Heighington who looks after the Terrace operations with his brother Bryon. The Heighington brothers have 37 years in the kusiness, starting by helping out when they were very young. “You grow up in the business and you have an opportunily to work in it,” explains Heighington. ; We enjoy our chosen profession. It’s something you understand,” adds Heighington who has also been in sales for many other home businesses as. second job. . As with a lot of Terrace businesses; Heighington has diversified, In his case, it has taken the form of the ball hat and T-shirt embroidery, beginning with one one-head machine three years ago. . He's now added more machines, saying itis almost at the point af making for mare employment. "We could see the polential - serving the north west from fii the Northwest. Es. em ‘ 55 QUAI SERVICES: FE 736. ¢ 635-2820: Pro-Line Office Furniture offers a complete line of desks and custom built work stations for the home or office as well as file cabinets and a full line of office chairs and ¥ i Pro-Line Office Furniture PRoski GFECE Nabe SOSTHA - 4718A LAZELLE AVENUE, TERRACE * 638-8522 _ Oya ae _ 0 {\] Courtesy Travel ae T'S NOT unusual for Diane Francis and her staff at Uniglobe Travel here to print out street maps of faraway cities for their clients. PE aS Maps, hints about travel items, information about obtaining passports and more are all ina day's work for a modern, full-service travel agency. We just have access td s0‘WUeH Thiférmidtjor that we didn’t even.two'years ago," said:Francis. |}; “Our ability to’ assist otir clients has grown immensley.” a _ oe Francis started the Uniglobe agency here 10 yeaers ago and now has three employees. She does note that travel bookings on the internet are popular, but notes that on-line booking - is one thing and customer service is something else altogether. - "You're in the airport and you're stuckk. Or you want to change your ticket. If yhou bought on-line, who do you call?” Francis said. . Uniglobe is, however, taking part in a co-operative internet venture. People will book on-line, but pick up their tickets at the agency here where they can purchase additional travel-related aservices that may be required. THERE'S A lot more to Classic Hot Dogs than most people think. In addition to those trademark car bodies which contain barbecues, food dnd condiments, the company now owns Wedges Pizza and has an ice in the winter, Classic Hot Dogs runs the arena concession. iy It's enough to keep nine peo- ple on the payroll, says com- pany founder and owner Marcel Kristoff. Kristoff was living in Prince Rupert six years ago when Classic Hot Dogs first took shape. A truck driver, his plan was to build a show car hot dog stand with the idea of using it a couple of times a year “But after the first time in use, we got such a response we knew we had to continue,” Kristoff said. After four months in Prince Rupert, moved to Terrace where he took over the hot dog location at Canadian Tire. That then served as the base for the expansion of his business. WEDGES PIZZA Skeana Mall © 635-3006 ent Bank of Canada '. Banque de développement du Canada Be BDC — Terrace | s oe Celebrating 30 Years Service in the Northwest. The Terrace Branch opened August 1, 1973 and is now celebrating 30 years of service in the Norwest and is one ~ of mare than 80 branches across Canada. The branch’s geographic area stretches from the Yukon border in the - north, south to Kitimest, wes! to Ihe Queen Charlotte Islands and east to Topley, covering one-fifth of the province,” To help suppor! the establishment and growth of businesses, the BDC is continually Teveloping and expanding ils wide range of innovative financial and consulting services to match every business need, 7 Building on nearky 60 years of success as Conada’s small and medium-sized business bank, BDC provides solutions to today’s business challenges to help businesses develop into tomorrow's business leaders. At QDC, our success is measured by the success of Canada’s small and medium-sized businesses. Financial Services : — AI BDC, your account manager works with you to find a complete financial solution for your lang-term success. Consulting Solutions BDC offers customized consulting solutions for the complex challenges you face everyday as a Canadian entrepreneur. - Small Business Week ~ Business After Hours : Friday - October 24, 2003 © 4:30 p.m, ~ 6:30 p.m. Business Development Bank of Canada Office 3233 Emerson Street - Terrace Small Business Come visit the Staff and enter your Business Card for a chance to win a Door Prize Ld WEEK Rich Toomey, Branch Manager bdrm Gensco tons econ Joan Champoux, Customer Service Officer - Danielle Daumont, Customer Service Officer RICHTOOMEY —-DANIELIEDAUMONT = JOAN CHAMPOUX =| _ “Have Briefcase, Wil rave” Branch Manager eet Service Cffice Customer Service Officer {Rich is regularly in your Community (250) 615-5317 _. (250) 615-5310 _ (250) 615-5319 . ‘ vy Rj rich.toomey@bde.ca":. danielle.daument@bde.ca_foan.champoux@bde.ca Rete (250) Mich ogc Visil the Web at http:/ /uww.bde.ca or contact the Branch toll-ree at 1-800-663-5035 _ tol-free at 1-800-663-5035,