COMPUTERIZED ORMATION TELEPHONE CONTROL handie Incoming/outgolng ca s logically sequenced incomir cal | queus identification of Incoming salts by: 1) Caller Number 2) Detachment Name 3} User Chosen Literal 4) Call Typs6 {Emergency of other) support all calif types: 1) patch to telephone/radlo 2) conference 4) monitor speed dial from loca! file call transfer hold et cetera