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| Unemploynient i in our community i is already high enough! Now B. c. Tel has decided to make it | +
_, wore hy:eliminating telephone operator positio rs:in Terrace. 3 SSRIIe PE

“They intend to replace people who live, work: and spend their wages in our community with. : a |

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_ computerized switching equipment. This is bad enough for our members, butyou will lose outtoo! EE
* The service you now get from B.C. Tel will be further reduced! a on Loy | s |
- Howcania Directory Assistance operatox. in Vancouver or Burnaby know as ‘much: about’ Terrace RS ms |
_ . aS aperson who lives and works here? IfB. Cc. Tel has its way, there will be no telephone operators: a oo oR.
_ Working in Terrace!” : a an nae - I Bo nn

This modem telephone switching équlpment can be intros 7 In its last two B.C. Tel rate decisions, the Canadian Radio— :
duced.in a manner that will minimize the negative effects. .__ = __. Television and Telecommunications Commission (C.R.T.C.) -

Remote operator stations canbe installed, linking small. - criticized B.C. Tel because of the company’s failure to improve
towns and outlying. areas to. operator centres in urban areas.” _ its quality of telephone service. In the most récent decision, | PY
This is going to be done in Cranbrook. a See the C.R.T.C. responded to widespread consumer criticism ie

o “by penalizing B.C. Tel for its quality of service. - oe

Now the phone cornpany is spending, millions of dollars on’ i:
new technology that does not improve service. But it will s
- Increase local unemployment. We don't think that this is in - -
“the best interest of the. people of B.C, If you think that it makes
‘sense to keep telephone operators in Terrace, please make

.- your opinions known. Cut out the tear-off below and send it

to Francis Fox, Federal Minister of Communications, and
contact your mayor and council to express your concern.
about B.C. ‘Tel's Plans." : :

If this were done’ in Terrace, it would. allow W operators located

in Terrace to stay where they are. . wo OO

The local economy would not be disrupted, Local service
would not be ‘mpalred. - :

_.EXPRESS YOUR CONCERNI (sd

‘Honourable Francs Fox
Minister of Communications _ .

* OTTAWA, Ontario a
~ Dear Sir oo
B.C. Tel's plans to close down thé operator centre In Terrace do not ’
emake sense. Locally-based operatois give better’ telephone service. ae
. To make matters worse, this move will Increasé'local oe oO
at atime when. too" many local Workers. are already out of work, -

The. federal’ govemnient. should. ensure that. the C, R.1.C, sequitres: wl
B.C Tel to © reconsider, ie plans. to close ‘the operator centre in Terrace,’

For further information contacts’

a _.
* ‘Telecommunication Workers’ Union |

.§5261 Lane Street, BURNABY, B.C.
437-8061. we oe Bes oe