% i cs pp eniierstareatan: . orgs Monge ri However, B.C. Tel cannot implement LMS without prior approval from the CRTC, and approval from the federal regulator would not even be considered without valuable input from our customers and the necessary public hearings. There will always be a need to explore the benefits of new systems and procedures, for that is the only way we can : continue to improve. However, public support and regulatory approval are mandatory elements of any changes we implement to the system. id if , ge oo Thank you for allowing me this opportunity to~set the - record straight. . a . _ Yours trujy, f / a dF. Holmes GENERAL MANAGER - FRASER AREA GFH: bp ea - CRTC District of Pitt Meadows The Honourable Lyall Hanson Mr. Mark Rose, M.L.A. | Mr. Gerry St. Germain, M.P. Mr. Richard Taylor |