Chevron Ee] Chevron Canada Limited "| 4500 - 1050 West Pender Street, Vancouver, B.C. V6E 3T4 Loe 5} APR 12 1976 W. J. Walmesiey Manager April 6, 1976 Retail Sales SELF-SERVE STATIONS RETAIL GASOLINE His Worship the Mayor and Members of Council The Corporation of the City of Port Coquitlam 2272 McAllister Avenue Port Coquitlam, B.C. V3c 2A8 Your Worship and Members: We thank you for this opportunity to present our views on the subject of retail gasoline self~serve stations. This subject has received a great deal of attention in recent months and we would like to take this occasion of addressing one or two issues which we feel are basic to the whole question. The self~serve concept is not new to our way of life. In recent years it has expanded into many areas of the market place. Retailing of motor gasolines is no exception and the self-serve approach is one of the many innovations we have experienced in the marketing of this product over the years. The favourable reception of the self-serve concept by the motoring public is indicative of their strong approval and preference for this type of operation. Aside from the cost benefit, the motorist apparently receives a great degree of satisfaction from the self-serve type of station. We as a marketer of petroleum products have attempted to respond to this demand by providing appropriate facilities for the customers’ convenience. As is the case in all our operations, the subject of safety is of prime importence. Self-serve stations are no exception. ‘The safety features, special equipment and regulations issued by the Fire Marshall pertaining to self-serve stations provide a level of safety at these stations consistent with acceptable operating standards. These standards for safety are comparable to the conventional station. It is an 111-conceived notion that self-serve stations are not safe units, a notion, in fact, which is not supported by published reports from fire officials. We take the position that a self—-serve station equipped in accordance with prevailing standards is a safe station.