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7 GERRY’ KING stands oul side, the social workers offi ice on Eby Street. -

| Social services by _
‘phone not working.

“make an appointment: You ..

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_ A NEW. way for social ‘ser
o avices: ‘recipients to. make.
- fenintact with “the. provincial:
‘humati: fesources ministry.
isn’ t: working well, Says | a:
we local advocdle.
of) Gerry. King. of . Skeena’:
“advocacy ‘for Everyone.”

* (SAFE) says. Clients: no.”

me Wonger” have an “assigned
a, iwase. ‘worker, meaning: that.”
- ‘chiens: Often have’ to’ ex.”
plain: their’ situations: -and |

; “Over, again.
t
- “ho taking ‘information over:
tthe phone. ‘instead: of in-
_ person: doesn't . work well:
 “ibecause. ‘not ‘everydtie- on:
‘isocial- ‘agsistance is. ¢om-.
a ifortable’ with using a phone ~
4 Or. even. has ‘access 1d. one;.

‘about. ‘people ‘on: “social: as-.:
‘sistance, _ you are: » talking..

7 _ circumstances, over, “and -

- “oe And -a" ministry. ‘sviiteh

“he. said,” oo ao
a. “Phone. access ‘is ‘pretty :,
~ prevalent nowadays,” "said:
; “Long. “As a service deliv-
ery. model; using the. phone
eliminatés : the: need: to.”

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©

“about peosle living below:
said
‘King. “If you -have -any-
‘thing: left! over:[from your:
cheque], you might have: a.
‘phone: And ‘some: people”

the poverty, line,”

are just. intimidated iby. the
_phonié.”-

Say’: this: Just.”
working,” , King « continued. :

But’ human. resources’
Mike:
Long said ‘the: new ‘system a
a ing an assigned case .work-

ministry’: official,

s working 1 well.

_ contact over -the phone Jo
~ pass along : ‘information. is

‘faster. and’; more: -efficient:.
“than shaving ‘to. make. an:

appointment and, come. in,

. more. efficient.”

use. a: friend's. or a Pay
: phone, Long added.
“People” I’ve. talked to =800 numbérs
isn't"
not have: to pay long dis- ~-
tance “charges “to * make
“ contact. with the ministry. .

: “Having. “people: “make”

‘employee who may not. be
‘available ‘whén’ a , client
 does® call: or needs assis-
“tance, -

delivery. model is: more ef-.
~fective-in. results’ and ‘it ‘has
-béen - receptive - of . the

don’t have to come cin, It's.

“For people’ who don’t
have “a phone, . they can .

Asktordetalls
And’ he said'a series of. ee
‘mean

people 1 from out of town do

at
TA Esilits

Solid Pine

‘As for: élients not hav- |

er, ‘Long: said that does suite .
2, away With: having to speak
"with -a. specific: ministry Reg. $2199.

ow ‘99

“Overall, this service

needs,” said. Long. .

A healthy

lifestyle begins vi.

healthy diet B (

Cell Phone <4

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