Business Agent Dennis Byers. “When it comes to dealing with Larsen and Shaw there’s not a heck of a lot I haye to do.” Labour relations in the Walker- ton, Ontario hinge and fixture plant couldn’t be better. “There is without a doubt a very postive relationship that the crew as built with the management and vice versa,” says Brother Byers. “The workers get pions very well with the employer and problems that come up are talked out and solved before they take place.” In fact, in the past 12 years, Byers has only handled two grievances. “I wish all of our other operations were like this one,” he adds. The company has been in busi- ness for over 80 years, situated in the farming community of Walker- ton and was historically linked to the once burgeoning furniture busi- ness that existed in and around Hanover, which is where Local 500’s headquarters is still situated today. In the 1950’s the local union had over 800 workers in the furniture industry in Hanover alone. There was Knecthel’s Furniture, Pepplar Furniture, Simmons furniture, Hanover Kitchens and smaller oper- ations which were only 10 kilome- ters from Walkerton. Those large furniture plants are gone and only Hanover Kitchens remains. Through all of the changes that have taken place over the decades, the Larsen and Shaw oper- ation remains a strong and viable operation. “The workers compete with plants that are mostly in the United States in southern states like Missouri where labour rights are trampled upon,” says Local President Bruce Weber. “And they can beat their competi- tion because of the high quality products that they put out. Our members are highly skilled and earn a living wage in the operation.” The plant employs its own tool and die makers who can help set up the machinery to fabricate a wide variety of hinges. Plant chairman Rick Wells says that “over the years you keep redefining what you need and upgrade your materials and your tooling — and the end results show up.” At the plant’s receiving bay, coils of plain or coloured metals are received along with carriers of wire (¢ ’m kind of like the Maytag repair man,” says Local 500 which are used for pins in the hinges. Then the materials are fed into 10 primary production lines and 20 secondary presses. The basic process for automatic hinge making is that they are cut from coils, are straightened, blanked, curled and assembled with pins and plated. Many of the lines have automatic pin assemblers. On the secondary line a series of presses make butt hinges and small inges from small parts that are blanked out of automatic presses. The small components are repeti- tiously fed in by hand. To guard the workers’ hands, a “possum pullback” system is used to keep fingers away from the presses pinch point when the ram goes down. No matter what happens, the workers hand will be 3” from the ram if the hand harnesses are prop- erly adjusted. Hearing, eye and foot protection are also safety priorities in the plant. Brother Wells says that operator will switch presses to rotate jobs but, as a rule, do finish the press run that they are on first. The I.W.A. has stuck with hourly rates of pay and has avoided the piece work incentive system in the plant. “In here there are too many vari- ables which can effect somebody working on piece rate,” adds Wells. “It could work on some machines and not others. To keep things fair we decided a long time ago that things work best when we keep them on an hourly rate.” It is a high-speed operation where there is an emphasis on quality. Quality control specialist Jean Hedley, who serves on the plant committee with Brother Wells, Herb Dirstein and Glen Wilhelm, says that quality control is one of the keys to remaining competitive and ranks in importance with price com- petitiveness and just-in-time deliv- ery. The sampling frequency that is done depends on the product. “If there’s something where there’s potential for problem, we keep a closer eye on it,” she says. Nearly two years ago the plant was certified to ISO 9002, which is designed to improve quality all through the operation. “I think it has helped to make the employees more aware of the impor- tance of quality and has also brought them together working towards a common goal,” she adds. In addition all raw materials from e John Schlosser hangs hinges on rack prior to automatic plating process. Hinge plant one of Local 500’s b : i =. oS L > en, the production processes are recy- cled. After the hinges are assembled, they are plated. The plant has two fully auto- mated lines: one is a line platin; process, and the other is a barre! plating process. The company uses nickel, brass, zinc, copper and natural black among 10 different types of plating options. On both the line and barrel plat- ing circuits, the hinges are racked, cleansed of grease and oil, e Small press operator Tom Weaver with “possum pullback” protection device. [aeres 34 e Local 500 member Lat ot and press operator Jim Nelson with spooled steel. — cleansed in water and acid, plated, dried and packaged. _The line-circuit deals with long hinges and the barrel line handles small hinges in large numbers. The small hinges are later packaged by weight and shipped. About 15% of the workforce has trade skills. There are tool and die makers, welders, machinists and journeyman trades in the plant. Wages range from $12.50 an hour for a production worker to $17.00 for tradespersons. a 16/LUMBERWORKER/SEPTEMBER, 1999