D.S. Maxwell, Q.Cc.,
Vice-President, Law

Law Department,
Windsor Station, MONTREAL 101, Quebec.

G.P. Miller, Q.C., CANADIAN PACIFIC LIMITED
General Solicitor - ™

THE ESQUIMALT AND NANAINO RAILWAY COMPANY

April 19th, 1973.

File No: SF 151/26

J.D. Beaton, 4-540,

Secretary,

Railway Transport Committee,
Canadian Transport Commission,
OTTAWA, Ontario KIA ONS.

Dear Sir:

Traditionally, the services of the railway companies
have been extended to residents of towns and villages, and to
rural patrons, through Agents located and stationary at specific
points. The necessity to carry passengers and packaged freight

Likewise, operating rules and practices were dependant upon
closely spaced train order offices. A further requirement was

nce vital telegraph communication ser-
vice to a maximum number of communities.

Present traffic and marketing conditions differ
greatly from those to which this service was tailored. Contri-
buting factors to this condition ure improved public communica-

The preponderance of passenger sales, once comprised
of short haul dav conch tickets issued lscally in volume, now
more oiten invoive reservations ror Sleeping car, airline,
and hotel accommodations. The provision of rate quotations
for this traffic, and for carload freight traffic with its
myriad of commodities noving within a greatly expanded market~-
ing area, involves interpretation of complex tariffs. Modern
competitive business requires advance information as to expected
arrival time of traffic, often from the time of loading at a