r N TABLE. OF CONTENTS 666 EXECUTIVE SUMMARY visssssssssssesesesseseseseeesescacseessenensnenesenensnsacsensesensenssasnags 3 INTRODUCTION .cescescscscssscsescsesescscseessesessseseaeecnenenssssesesessenensnenenaasqesssesssenenes 5 FESTIVAL HISTORY ccssesscssssessssesscscsesescsesessseeeenenceseecassesenanensesenenenenanaseseasegs 6 TERMINOLOGY ..csccscecessesscsssscsesescesesssesescessseseseeseneneneeaesesecsesesseneeneneaenaneeesge® 8 PROJECT METHODOLOGY .....sssessssessseesneessesssessssnsnscnnecanecnnenncanecsscsnscessensnas 9 Study Limitations Survey Methodology FESTIVAL PARTICIPANT PROFILE.......::ccsscccsseeeseeeseceeeeresseecnseesessessaeernns 12 Total Festival Visits & Participants .......cccccseeceesessesenseseseeseneeeensneereees 12 Participant Origins .......cessesseesseeseeseersesseesesseeneenseeneenennenncenenscsneaseasensennenns 13 Visitor Profile........ccccccessessesceccescseesecsssessessesecseesesseeteeessesssessensessesseeseeseeaes Visitor Satisfaction....c.ccccccccessssscssseescesecsssessseeseeseeeeeecneeeaeesseseusenaecnnennees Participant Expenditures CALCULATING THE ECONOMIC IMPACT .....cessseeseseeseseeseeseeseenesseesenenaeeenes 20 Direct Impact ..cc.cessesssesseseseesseeseeneseenssssnsseessenesneseeneenensencaseneessesensseeness 20 Indirect and Induced Impacts .......ccccseseseererereseseseenseeeeeseseneeetenenereneneees 25 Total Event Economic Impact......cccccscsseseeceecreenseeesessesesenessetenenseneneees 26 NON-IMMEDIATE AND NON-ECONOMIC IMPACTS ......sssssesssseseeseseneenenses 27 Promotion of Francophone History and Culture... 27 Increased Sense Of COMMUNIEY.......ccceseeeteeeneeteeseeeetseeeteeteeneenenensenrens 27 Keeping Local Expenditures in the Market ........::ssssssserereretereseeseeness 28 Increased Awareness and Positive Perception Of City .......sssseiseeeeeees 28 Increased Likelihood to Revisit & Impact of Word of Mouth............+ 28 BIBLIOGRAPHY .......ccccccsssecccenssseceeeeneceeaaeeesaaneessuanesesausecganesesaeneceeesseseeeeeseeee 29 APPENDIX: SURVEY QUESTIONNAIRE....sssssssessesessssesseesesseneneeneenenensseneaeeees 31 lanaime Maple Sugar Festival 2004.4 study of economic aud non-economic iinpacts on the Nanaimo area